GENERAL TERMS OF USE (TOU)

Website: www.semerdjianchaussures.fr Updated: November 2025

1. Scope

1.1. These General Terms of Use (hereinafter the "TOU") govern access to and use of the website www.semerdjianchaussures.fr (hereinafter the "Site"), published by the company SILVER ONE, for the Semerdjian brand. 1.2. The Site allows the Semerdjian brand to be presented and its products to be purchased online. 1.3. By browsing the Site, the User accepts these TOU without reservation. If they refuse, they must immediately cease using the Site. 1.4. The User is also invited to read: – The GTCS (General Terms and Conditions of Sale), – The Privacy Policy, – The Cookie Policy, – The Legal Notice. 1.5. The TOU may be modified at any time. The applicable version is the one in effect at the time of browsing.

2. Site Publisher

In accordance with legal requirements, the Publisher's identity is specified below: SILVER ONE SAS (Simplified Joint-Stock Company) with a capital of €7,622.45 SIREN: 431 843 994 Address: 17 B Boulevard Faidherbe, 13012 Marseille, France Email: contact@semerdjianchaussures.fr Represented by: Mrs. Sylvie Semerdjian

3. Access to the Site and Customer Account

3.1. Access to the Site is free (excluding costs related to the Internet service provider). 3.2. Opening an account requires a valid email address and a password that meets the displayed security requirements. 3.3. Identifiers are personal, confidential, and non-transferable. 3.4. The User is responsible for all activity carried out from their account and must inform Semerdjian immediately in the event of suspicious or fraudulent use. 3.5. The User is prohibited from: – Any illegal, fraudulent, or harmful use; – Any action likely to disrupt the operation of the Site. 3.6. In particular, it is strictly forbidden to attempt to gain unauthorized access to servers, to extract data (scraping), to circumvent security, or to impair the operation of the Site.

4. Services Offered

4.1. The online sale of products is governed by the GTCS available on the Site. 4.2. The User can subscribe to the Semerdjian newsletter and unsubscribe at any time via the link in each email. 4.3. Any contests and promotional operations are subject to specific rules which can be consulted during these operations.

5. Intellectual Property

5.1. All Site content (texts, images, videos, logos, graphics, databases, structure) is protected by copyright and intellectual property law. 5.2. Semerdjian and its partners hold all related intellectual property rights. 5.3. The User may view or print the content only for strictly personal and non-commercial use. 5.4. Any unauthorized reproduction, modification, distribution, or exploitation, in whole or in part, is prohibited without prior written consent.

6. Site Availability and Security

6.1. Semerdjian makes every effort to keep the Site accessible 24/7. 6.2. However, temporary interruptions may occur (maintenance, updates, technical incidents). Semerdjian cannot be held responsible for these interruptions. 6.3. Semerdjian does not guarantee the complete absence of viruses or malicious elements, despite the security measures implemented. The User must protect their own computer equipment. 6.4. Product photos are presented for illustrative purposes only and may vary slightly (colors, textures) depending on the User's screen settings.

7. Limitation of Liability

7.1. Use of the Site is the sole responsibility of the User. 7.2. Semerdjian shall not be held liable for any direct or indirect damages resulting from: – Misuse of the Site, – Temporary inability to access, – A virus or malicious element, – Fraudulent use of the customer account following User negligence (loss of password, etc.). 7.3. Semerdjian reserves the right to modify or suspend access to the Site without notice.

8. External Links

8.1. The Site may contain hyperlinks to third-party websites (partners, social networks). Semerdjian exercises no control over these sites and accepts no responsibility for their content, operation, or privacy policies.

9. Indemnification

9.1. The User agrees to indemnify Semerdjian against any damage, complaint, or claim from third parties, related to: – A breach of these TOU by the User, – An illegal or abusive use of the Site, – The publication of illegal or harmful content.

10. Protection of Personal Data

10.1. The User's personal data is collected and processed in accordance with the General Data Protection Regulation (GDPR). 10.2. Detailed information regarding collection, processing, and User rights can be found in our Privacy Policy.

11. Applicable Law – Mediation

11.1. These TOU are governed by French law.

11.2. In the event of a dispute, the consumer may use the free mediation service to which we belong: CM2C – Centre de la Médiation de la Consommation 14 rue Saint-Jean, 75017 Paris www.cm2c.net – cm2c@cm2c.net

11.3. In the absence of an amicable settlement, French courts shall have exclusive jurisdiction. The consumer may, at their discretion, bring the matter before: – The court of the place where they resided at the time the contract was concluded, – Or the court of the place where the defendant resides.